Logistics: Traffic, Deliveries, Lifting & Storage

The Organisers & Venue are doing everything they can to ensure that build up and breakdown runs as smoothly as possible for everyone onsite, but all Exhibitors, Contractors and Suppliers also have a responsibility for this. Below are some ideas that you should be considering:

The official logistics provider is DB Schenker.  Click here to download the Official Handling Tariff for Road, Air & Sea Shipments.  All of this information and to book services is online at www.schenkerlift.com.

Want to avoid the traffic queues and potentially save money? Then why not send your goods/stand building materials to the Official Logistics Provider two weeks before the show, who will then deliver them to your stand in time for when you arrive onsite. See section below for more details.

You don’t need your furniture on the first day of build so be considerate of others and plan your deliveries accordingly.  To avoid the risk of furniture and dressing items being turned away during the first few days of build, why not arrange for these items to be stored with the Official Logistics Provider until you are ready for them?  

No one enjoys getting stuck in exhibition traffic and it is very easy for courier drivers to refuse to deliver your items.  Therefore contact the Official Logistics Provider who would be more than happy to manage this for you instead.  Give them a call to see how they can help ensure a smoother onsite experience for you and your team. 

To help ensure that the aisle carpet can be laid on time and the cleaning team has a sufficient amount of time to ensure that the show is cleaned and ready for the show opening it is compulsory that all empty boxes, storage crates, ladders, unused stand fitting materials, pallets, etc. are removed from the aisle by 15:00 on that day. Any items left in the aisles after this time will be removed by DB Schenker and a 100% surcharge will apply for the removal and storage of these items. Everyone working on site must be made aware of this procedure.

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Vehicle Passes

All exhibitors, contractors, suppliers, and courier companies who are bringing stand materials and products to the show and want to unload or load a vehicle on-site will need to book a time slot through RAI Logistics Management System (RLMS). Booking system for in-cosmetics Global will be available about 3 weeks before first day of build.

If you are booking early access on Friday 4 April then DB Schenker will book in your vehicles on this day. 

Want to avoid any exhibition traffic and save time?

Then we strongly recommend that you consider booking the Advanced Warehouse option with the official Logstics provider. Send your goods around 2 weeks before the show and they will be stored and delivered directly to your stand when you are ready for it.  It will not only save you time but could also save you money.  Speak to the official logistics provider now to see how they can help.     

Low-emission zone

Amsterdam has new low-emission zones that keep the most polluting passenger cars, trucks, delivery vans, taxis, buses and scooters out of the city. With the low-emission zone, Amsterdam wants to improve the air quality in the city. The new low-emission zones for Amsterdam fit within the national harmonization scheme for low-emission zones. During the harmonization in 2020, the low-emission zone has been aligned within the A10 ring road, as a result of which the RAI has come to lie within the low-emission zone.

In the link below you can check whether your vehicle may enter the low-emission zone by means of a license plate checker (this license plate checker only works with Dutch license plates).

Licence Plate Checker

Parking

Parking during build-up and dismantle period is free of charge during build-up and dismantle hours. Please scan the barcode on your RAI contractor badge on departure. It is NOT possible to park in the RAI Loading dock areas  and stay overnight at RAI loading dock areas.

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Consider methods to reduce the number of deliveries.  Where possible and safe, have single workers load or unload vehicles. Consider using the same pairs of people for loads where more than one is needed. Enabling drivers to access welfare facilities when required, consistent with other guidance. Encouraging drivers to stay in their vehicles where this does not compromise their safety and existing safe working practices.

PLEASE NOTE that the Venue nor the show Organisers will accept or sign for any deliveries. All courier deliveries will be directed to the official logistics provider. 

Want to avoid any exhibition traffic and save time?

Then we strongly recommend that you consider booking the Advanced Warehouse option with the official freight contractor. Send your goods around 2 weeks before the show and they will be stored and delivered directly to your stand when you are ready for it. It will not only save you time but could also save you money.  Speak to the official logistics provider now to see how they can help.

Can I use my own courier?

Yes you can but in our experience, we do suggest that you consider using the official logistics provider for the following reasons:

• Couriers find it difficult to navigate the venue traffic systems and often struggle to find specific stands within halls.
• Risk of courier drivers getting caught in exhibition traffic and not wanting to wait.
• They sometimes leave deliveries without signatures.
• Any deliveries that arrive before the tenancy begins will be turned away.
• We are currently not allowing any couriers into the exhibition hall so all items are required to be left with the official logistics provider.
• The organisers and venue will not accept or sign for any deliveries on your behalf.

So to avoid the stress of wondering whether your goods will arrive in time, speak to the Official Logistics provider and see how they can help and manage this on your behalf.

Please click here for the Official Logistics provider and order form here.

If you do decide to use your own courier company make sure that they have the correct address below.  Direct deliveries must not arrive at the venue before 08:00hrs on Friday 4 April 2025 - they will be returned to your local logistics/carriers depot. If there is no one at your stand to receive your delivery, and on the rare chance that the delivery is accepted at the Venue then please be aware that there may be an additional handling fee from the official logistics provider.

All deliveries to the show must be addressed to:

in-cosmetics Global 2025 C/o DB Schenker,
Exhibitor Name / Stand Number
Contact name and mobile number

Hall number
RAI Amsterdam
Europaplein 24
1078 GZ Amsterdam

You are reminded that the vehicle logipass system also applies to courier companies so we strongly recommend using the official logistics provider, DB Schenker, to avoid the risk of your items not turning up.                         

Reminder, direct deliveries must not arrive at the venue before 08:00hrs on Friday 4 April 2025.

If it is necessary for you to have a delivery made during the show opening period, please ensure that this is made prior to the show opening. Trolleys are not permitted on the show floor once the show is open and therefore any deliveries will have to be hand-carried.  

Please do take the time to speak to the official logistics provider who is very experienced in handling exhibition freight and will have cost-effective solutions to make your planning experience both pre-who and onsite a lot easier so your time can be spent on more important things.

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Only the Official Logistics Provider may operate lifting equipment inside the hall and around the perimeter of the venue. Under no circumstances are any other lifting contractors permitted to use forklifts inside of the halls or in the loading areas.

To order a forklift or other lifting equipment for unloading or loading for stand materials and exhibits please contact the Official Logistics Provider to discuss your lifting requirements and to request a quote for their services.  We recommend that you make contact at the earliest opportunity with details of large or heavy exhibits as these may need to be positioned in the early part of build-up and may require special handling.

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Be considerate of others and keep the aisles around your stand clear at all times. Space Only contractors should not be delivering furniture and stand dressing items until there is sufficient space within the stand area to store them.  Items left in the aisles run the risk of being removed either by the Official Logistics Provider or cleaning team which will incur charges that will then be passed directly back to either the stand contractor or exhibitor.

To avoid this risk why not ask the Official Logistics Provider to store any items until you are ready to receive them on your stand? Delaying the delivery of furniture and dressing items will have a positive impact ensuring a smoother onsite experience for everyone, for example;

• Everyone on site can move more easily around the show floor
• The Official Logistics Provider can deliver freight quicker to stands
• Venue rigging department can navigate around the show floor easier so less delays
• Creates more space for your team to work
• Allows venue cleaners to sweep the aisles more regularly which will help to ensure a clean show for your clients on opening morning

No excess stock, literature, or packing cases may be stored around or behind your stand. If you require storage whilst on site at the exhibition (e.g empty cartons, boxes, literature etc.), please contact the Official Logistics Provider for a quote. They will collect items from your stand, store them and promptly return them to you during breakdown. 

Be sure to collect packing labels from the Official Logistics Provider during build-up. If packing material are found un-labelled onsite, it may be treated as waste and removed.

Whilst every precaution is taken to ensure the safety and security of the storage areas, we cannot accept any responsibility whatsoever for any, loss or damage or any consequential losses which may befall on your property. Please refer to the Security Section for further information. 

You must not begin removing items from your stand until the exhibition is closed and all visitors have left the hall. 

Trolleys will not be allowed on the exhibition floor until after this time. 

Please do not leave any goods unattended on your stand at this time. Breakdown is a busy period and your property is particularly vulnerable to theft and damage at this time. If you have arranged for a courier to collect items from your stand, please ensure that you are there to meet them. 

The organisers cannot be held responsible for any loss or damage to your goods. All portable and valuable items must be removed from the exhibition halls as soon as possible and by 1930hrs on (Thursday) 10 April 2025. Any other items remaining in the halls after 1200hrs on (Saturday) 12 April 2025 will be regarded as rubbish and disposed of. The cost for the disposal will be forwarded to the exhibitor or contractor.

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