in-cosmetics Global
8 – 10 April 2025

Visitor FAQs

I have a question about…

Registration

What’s On

Travel

PR & Media

Registration...

How do I register to attend the event?

To join us at the event please register to attend. You must pre-register your attendance, otherwise you will need to pay a €70 onsite registration fee. If you have any difficulties with registration please contact our Customer Services team who will be happy to help.

How much does it cost to attend the event?

in-cosmetics Global 2024 is free for visitors to attend if you register in advance of the exhibition. And onsite registration fee of €70 is charged per person if not pre-registered.

Do I need to print my badge at home?

Each attendee will receive an email with a badge download. In order to attend, you must print your badge at home. Failure to bring your badge, will result in a delay in your admission.

How do I amend the details shown on my badge?

If you need to change any of the details as they appear on your badge please contact our Customer Services team who will be able to make the necessary amendments for you. Alternatively, you can also login to your registration account, and make the necessary changes. You must then bring your updated PDF or digital badge to the event.

I have not received my badge, please can you resend?

Our emails can sometimes find their way to your spam/junk folders so please do check there in the first instance. If your badge email is not there please contact our Customer Services team who will be able to re-send to the email address you registered with, alternatively, if you login to your registration, you can download your badge there.

I need to register more people, how can I do this?

Each registration requires a unique email address, and therefore you will need to complete the registration process for each person that wishes to receive a badge. You may find it easiest to share the registration link with those who wish to attend the event so they are able to enter their own details and receive their confirmation.

I cannot login to the registration system, what should I do?

We will be happy to help you with this please click here to speak to our Customer Services team or give them a call via the number shown at the bottom of this page.

I need help with using the registration system, who can help me with this?

We will be happy to help you with this please click here to speak to our Customer Services team or give them a call via the number shown at the bottom of this page.

I would like to register my child so they can attend the event, is that possible?

Unfortunately, we do not allow any children in the exhibition halls under the age of 18.

I am a member of the media, how do I register to attend?

To join us at the event please follow the visitor registration form and select the ’Press/Media’ option when telling us about your job role and company activity. Our badges for media are restricted to publishers, editors, journalists, broadcasters, and web bloggers associated with the industry. Please be prepared to share accreditation as part of the registration process, as all press registrations will go through a vetting process.

How do I apply for a visa letter?

At the end of the registration form on the confirmation page, you will be able to apply for a Visa letter. Visa letters cost €35. Each request will be vetted, and if successful, you will receive a confirmation email with the Visa letter attached.

I am a student, can I attend your event for free?

As a student, you can attend the event for free. You can now register to attend the event 2024 in Paris. We strongly recommend students to attend the third day of the event, as there will be more opportunity to meet with exhibitors.

What's On...

What are the show dates and opening hours?

Tuesday 16 April 2024 09:00 - 18:00 | 18:00 - 19:30 After Party and Awards
Wednesday 17 April 2024 09:00 - 18:00
Thursday 18 April 2024 09:00 - 17:00 

Is there Wi-Fi available at the event?

The venue is Wi-Fi enabled but due to high volume of attendees, the quality of connection may vary.

Where can I see a full list of exhibitors attending your event?

Please click here to see all companies exhibiting at the event. This information is only available via our website and we are unable to share this in any other format.

Where can I see a full list of visitors attending your event?

In line with GDPR, we do not provide a list of attendees to the event to exhibitors or any third parties.  

How do I find my way around the event?

At the venue, floorplan signage will be available to guide you within the halls. It is also accessible digitally here and to be included on our event catalogue.

Where can I find out the details of what is happening at the event?

To see what is taking place at the event, please visit our what’s on page.

Will there be cloakroom services for me to use?

Yes, there will be a cloakroom service at the event.

PR & Media…

I am a member of the media, how do I register to attend?

To join us at the event please follow the visitor registration form and select the ’Press/Media’ option when telling us about your job role and company activity. Our badges for media are restricted to publishers, editors, journalists, broadcasters, and web bloggers associated with the industry. Please be prepared to share accreditation as part of the registration process, as all press registrations will go through a vetting process.

Can I use the logo for your event on my website, or as personal email signature etc?

Yes, you are allowed to use the in-cosmetics logo on your website and promotion. You can download the event logos in the media hub. You will also find in the exhibitor portal, personalised banners with your stand number which you can add to your website and email signature.

Can I upload a press release to the website?

You will find the latest press release uploaded to connect.in-cosmetics.com. When using any of our press releases, you must not change the copy, and a link back to the in-cosmetics.com/global site is required.

What is the official PR company for the event and how do I contact them?

Storm Communications is the official PR agency of in-cosmetics Global. You can reach out to them regarding promotion of the event, feature opportunities and press releases. You can contact them via emailing [email protected] or by calling +44 (0)20 7240 2444.

Can't find what you're looking for?

Most of the common FAQs are listed above, however, if you can't find the answer you are looking for, please contact our Customer Services Team who will be happy to help.